Quality Policy

The strategy of Refrigeration Industries and Storage Company is committed to providing high-quality products and services in the fields of air conditioning, refrigeration, and storage. We are also committed to meeting and exceeding customer expectations by offering high-quality products that comply with applicable manufacturing requirements, thereby achieving superior financial performance and profit growth.

The company also aims to improve its products, services, and efficiency through process control, collecting and analyzing customer feedback, and designing outstanding products with superior reliability and technical characteristics. This enhances our competitiveness in the market and creates long-term value for our shareholders, customers, and team members.

All company management and employees participate in the planning and effective implementation of the ISO 9001: 2015 quality management system, which drives our goal of continuous improvement.

To elevate our business values, all company management and employees work on enabling training and skills development to accomplish tasks correctly the first time, saving the effort and cost of rework.

The company provides services with a high level of excellence and consistency that distinguishes it from competitors. These services are built on the company's firm commitment to its vision, as well as on a positive corporate culture and strategic management of the company and its human resources.

The company establishes performance-based quality objectives and effectively communicates them to all departments for efficient implementation and periodic review to dictate new improvements in all areas of work.

Through this policy, the company is able to achieve a high level of performance quality aimed at gaining customer satisfaction for all our products and services.